TO OUR VALUED CLIENTS:
Due to the increasing threat of COVID-19 we are taking extra precautions to ensure the safety of our clients, doctors and staff to minimize the transmission and follow the CDC’s guidelines for “social distancing”. In order for us to stay open and continue to care for your beloved pets, we have instituted updated protocols for our hospital’s daily operations. We will currently maintain our regular hours but we will keep you posted on any further changes. We are prioritizing our appointments for sick visits. We will continue well visits, but we will be spreading out these visits whenever possible. CLIENTS WILL NOT BE PERMITTED IN THE BUILDING. Dr. Bloom will be available by phone during business hours to answer all of your questions and concerns.
CURBSIDE CHECK IN: For the foreseable future, we will only be allowing pets in the building at this time and kindly ask you to call us from your car to check in when you arrive for your pet’s appointment. PLEASE FEEL FREE TO GIVE US A LIST OF ALL OF YOUR QUESTIONS AND CONCERNS DURING YOUR VISIT. YOU WILL RECEIVE A CALL FROM THE DOCTOR BEFORE YOU LEAVE. When calling upon arrival please make sure to let our staff know if you need food/medication/flea & tick or heartworm prevention. Our technicians will come to the car to take your pet into the building where the doctor will examine your pet and either come out to your car or call you to discuss their findings and recommendations. The doctors will make sure to do a full exam and give your pet the same care they would if you were in the office. Once the patient visit is complete, discharge instructions, prescriptions and payment will be managed by phone and/or at the vehicle when the pet is returned to you.
We understand that there may be times that a client may have to enter the building, but we cannot allow more than 1 client in our building at any one time. IF YOU MUST COME IN WITH YOUR PET, WE WILL ASK YOU TO ENTER ON THE SIDE OF THE BUILDING DIRECTLY INTO OUR SECOND EXAM ROOM. This will keep our waiting room free of clients. We would appreciate it if you minimize the amount of people bringing your pet. PLEASE CALL US BEFORE YOU ENTER THE BUILDING.
If you are feeling ill with any flu like symptoms, have had any contact with anyone with a confirmed case of covid-19 in the last 14 days, or traveled outside the U.S or been on a cruise in the last 14 days, please reschedule your appointment.
MEDICATION AND FOOD PICK UPS: If you have medications or food that you need to pick up for your pet, please call it into the office at 732-462-1876 .We will prepare your order and will be accepting all payments over the phone. When you come to pick it up, please call us from your car and let us know you are here and a technician will bring it out to you with your paid receipt.
Please call us at 732-462-1876 if you have any questions or concerns. We are doing our best to maintain our standards of care during this difficult time, so that we may continue to care for our patients and our clients. We appreciate your understanding as we transition to this new protocol
Thank you from all of us at the office for your understanding and patience during this difficult time. Together we can get through this.
STAY SAFE!
